In a significant judgment highlighting the need for a humane approach in the administration of justice, the Tripura High Court held that senior citizens who are not technologically proficient cannot be penalised for failing to regularly monitor the status of their cases through online court portals. The Court observed that although digital platforms have made judicial proceedings more accessible and efficient, it would be unreasonable to expect elderly litigants unfamiliar with technology to constantly track their cases online. Consequently, the Court restored a title appeal that had been dismissed on the ground of delay, holding that the parties deserved an opportunity to have their dispute decided on merits.
The case arose from a civil dispute relating to ownership and possession of immovable property. The plaintiff sought a declaration of title and recovery of possession, claiming ownership through his predecessor. The defendants contested the suit by asserting that the property belonged to the Government and that their predecessor had been in possession of the land. After filing their written statement, the defendants initially participated in the proceedings through their advocate.
During the pendency of the suit, however, the defendants' advocate withdrew from representing them after informing the trial court that he had been unable to establish communication with his clients for a considerable period. The defendants later claimed that they had never been informed about the withdrawal of their counsel and remained unaware that the trial court had proceeded ex parte against them. As a result, the suit was decided in favour of the plaintiff without the defendants having an opportunity to participate in the final proceedings.
After learning about the ex parte decree, the defendants approached the appropriate court seeking to have the decree set aside and also filed a title appeal along with an application for condonation of delay. The appellate court, however, dismissed the application, observing that in the modern digital era litigants are expected to exercise due diligence by checking the status of their cases through the official court website. On this reasoning, the delay was held to be unjustified, leading to the dismissal of the appeal.
Aggrieved by this decision, the defendants approached the Tripura High Court. They submitted that both appellants were senior citizens and that one of them was also suffering from mental health issues. They argued that they had no knowledge of the withdrawal of their advocate or the ex parte proceedings and had acted promptly once they became aware of the judgment. According to them, the delay was caused by circumstances beyond their control rather than any deliberate negligence or lack of diligence.
After examining the facts, the High Court accepted the submissions made by the appellants. The Court observed that while litigants are generally expected to remain vigilant regarding their pending cases, such an expectation cannot be applied mechanically in every situation. Senior citizens often face practical difficulties in using digital technology and may not possess the knowledge or resources required to monitor court proceedings online. The Court held that imposing such expectations on elderly litigants would be unfair and contrary to the principles of substantive justice.
The High Court further observed that the dispute involved valuable immovable property and that the rights of the parties should not be determined without providing them a fair opportunity to present their case. Procedural rules, the Court noted, are intended to facilitate justice and should not become obstacles preventing adjudication on merits. Applications for condonation of delay must therefore be considered pragmatically, particularly where the delay has been satisfactorily explained and no mala fide intention is evident.
The Court also found fault with the reasoning adopted by the appellate court. It observed that the lower court had failed to appreciate the circumstances surrounding the withdrawal of the defendants' advocate and the fact that the defendants had actively pursued legal remedies after becoming aware of the ex parte decree. These facts, according to the High Court, demonstrated that the defendants had not abandoned the litigation but had been prevented from participating due to circumstances beyond their knowledge and control.
Another important issue considered by the High Court related to the substitution of legal representatives following the death of one of the parties. The Court held that the appellate court had committed a legal error by insisting upon a separate application for condonation of delay in relation to the substitution proceedings where such a requirement was not warranted under the applicable legal framework. This procedural error further contributed to the improper dismissal of the appeal.
Considering the overall circumstances, the High Court concluded that denying the defendants an opportunity to contest the dispute on merits would result in a miscarriage of justice. It therefore set aside the orders passed by the appellate court, restored the title appeal, permitted the necessary substitution of legal representatives, and directed that the appeal be heard afresh after providing both parties a reasonable opportunity to present their respective cases.
The judgment serves as an important reminder that while the judiciary continues to embrace digital technology for improving efficiency and transparency, access to justice must remain inclusive and sensitive to the realities faced by vulnerable sections of society. The ruling emphasizes that senior citizens should not be disadvantaged merely because they are unfamiliar with modern technology and reinforces the principle that procedural laws must always be applied in a manner that advances justice rather than defeats it.

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